I have homeowner’s and car insurance with Allstate. I recently moved and today I decided to head on over to Allstate.com to update my address. The experience was funny enough that I just had to document it here.
Below is a screenshot from my Allstate home page. It’s a section titled My Profile and it shows my name, mailing address and email. Next to this info is a handy link titled Update Profile.
Clicking the Update Profile link takes you to the page below. First, take a moment to appreciate the redundant “help” text on the page. Next, note that there is no option for updating your mailing address. Brilliant.